Albus: The Magical Future of AI Knowledge Bases | Catherine Heath Studios

If you’re a small business or sole trader drowning in a maze of documentation like Harry Potter in the Triwizard Tournament’s second task, you might want to consider adopting Albus

When I was researching options for new knowledge base software solutions recently, I discovered something important. Harry Potter (a series of magical children’s novels written by Joanne Rowling) has finally transformed into technology. 

By that I mean, Artificial Intelligence [led by OpenAI] has finally arrived at a point where the average person can use software to create magic. 

Image source: Screenshot of the OpenAI website

It might not look like much, but ChatGPT is the next big thing that everyone keeps talking about. 

Well, everyone I know, anyway. 

Did you know that you can open Google’s Gemini and start talking to GenAI? Try it now: 

Apart from being an incredible learning resource, Google Gemini is also amusing, humble, and a great conversationalist. 

Image source: Her movie poster with Joaquim Phoenix

ChatGPT has flown to the moon

So by now, you may be familiar with ChatGPT. 

For those who aren’t sure, ChatGPT (a well-known example of GenAI [Generative AI]) is a social interaction platform created using a massive database. The database is built using user-generated online content.

This means that you can use technology to generate human-like products such as words, images, and sounds, which you can then combine to create “art.”

[IMAGE OF FAMOUS ARTWORK]

This raises important questions about creativity, copyright, capitalism, and even what it means to be human.

It used to be that technical writers had to learn prompts to guide the software. Now, platforms are using completely conversational interfaces, just like chatbots. Terminator is finally here. 

Image Source: Arnold Schwarzennegar playing The Terminator 

The collective intelligence of the human race

This question is not new. The military has been using digital supercomputers since the 1940s to study thermonuclear weapons. Most technological change tends to be driven by the threat of war, and the machines of today are not exempt from the laws of modern warfare. 

However, it’s not all doom and gloom. 

Image source: Still of Voldermort from the Warner Bros Harry Potter movies via GameRant

Going back to my story…

I’ll say that having a demo with a tech company is not usually an experience one normally finds exciting. I found an ad for Albus through Gmail (part of Google Workspace) and thought I’d give Albus a spin. 

Image: Screenshot of the Albus Welcome Screen

What I found out was truly magical. [WAND]

Image credit: Catherine Heath screenshot

Albus is a magical maze of wonderland mystery, and you use creativity and brain power as your roadmap.

Albus also reminds of the artistic canon, which the technology industry is so thoroughly disrupting. There is a classical orchestral composition by Mozart called The Magic Flute. You may also have heard of the Rite of Spring, by Stravinsky, and the Modernist movement.

Image source: Document360

Modernism predicted the coming of AI, where machines would match human intelligence. It was usually seen through the lens of destruction and the looming threat of war. By compiling our individual and collective knowledge with Albus, we can avert disaster like Harry Potter did in the compelling book series by J.K. Rowling. 

Best of all, Albus uses the latest version of ChatGPT, which does not mine your data. Anything you create using Albus will not be fed back into the system. 

Working with Albus looks like this:

Image: Importing source data into Albus

Security

Albus runs on Linux, which is an #opensource software platform. The Albus API [Albus – Explore, Learn, Create with …] integrates with many common software tools,ls such as Hubspot and Calendly. Consider it a more powerful version of Zapier that does not require you to learn complex computer logic. 

Nevertheless, Albus security is robust. After receiving a newsletter update, I tested their security by adding several apps. I encountered obstacles such as being denied access and requiring API keys. 

Image Source: Albus docs

Albus will guide you through the process of setting up APIs and connecting your accounts. You don’t need advanced development skills: Albus understands how to #WriteTheDocs, and they use Truto to connect your accounts. 

Image source: Screenshot of Truto homepage

Unlike other solutions that raced to market with GenAI, you can rely on Albus to protect your privacy and data. 

Albus releases regular updates to help users understand the software. You do not need development skills to use Albus. Although popular software repository platform GitHub has incredible docs, you don’t need the command line to run SaaS software like: 

Image source: The GitHub documentation site

All you need is a belief in magic. 

I strongly recommend integrating Albus with your favourite customer success and support apps. I use HubSpot and Calendly to manage my work. Albus calls its integrations “absorbing”, much like a Pokemon might use Absorb to engulf a rival foe. 

Image source: Facts.net

The more popular your tools are, the more likely they will be integrated into a tool stack. This is common knowledge in technical circles and explains why big companies tend to merge. Integrations make tools like Albus more powerful and productive.

Think of household names like Alphabet (Google), Meta (Facebook/Instagram) and… Amazon. Uber. These are all giant logistical, social, and knowledge platforms [tech companies, in other words]. Albus could be the next big thing.

When a startup turns into a unicorn 🦄 

You’d better run fast.

By Catherine Heath

Freelance Technical Content Writer & Marketing Advocate

E: catherine@awaywithwords.co

L: linkedin.com/in/catherine-heath

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About the author

Catherine Heath

Catherine is a freelance writer based in Manchester. Blogs. Copy. Documentation. Let's ditch the jargon – just give her plain writing.

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